Support and services that help you realize the full benefit of your LIMS + LES investment
Implementation, ongoing Care (Flex), testing and validation, and technical support—so time-to-value stays real after go-live.
Core service offers
Four deep pages—matching how regulated buyers RFQ services. Start here, then open the offer that fits your stage.
NexaQore Customer Care Program
Combines configuration management, system administration, master data maintenance, and evolutionary enhancements—so your environment stays at peak performance as business drivers change.
- Day-to-day admin and ticket triage
- Configuration troubleshooting and small enhancements
- Master data updates without standing up shadow IT
Also in the portfolio
Master Data Management
Creation and verification of analyses, specs, templates, and materials—often delivered with Flex or Implementation.
Automated testing
Regression and sprint packs that feed Validation evidence—covered in depth on Testing & Validation.
Training & certification
Role-based paths for analysts, reviewers, admins, and IT—paired with NexaQore Academy modules.
NexaQore Academy
Always-on eLearning for analysts, reviewers, admins, and IT—faster than classroom-only programs, with modules available when the floor needs answers.
Ask about curriculum- Role paths: analyst, reviewer, admin, IT
- Multi-mode learning by topic for retention
- Pairs with live training during Implementation
Ready to maximize time-to-value?
Tell us where you are—new implementation, validation gate, Flex subscription, or support escalation—and we will map a plan.